Ticqex
A thin UX and data layer for support and helpdesk — where humans and AI agents work the same queue, together.
Open-Source · Free
About
Ticqex is a flexible, customizable support desk built on one idea: humans and AI agents are both first-class operators. Tickets live on a Kanban board for people to work, but every action — creating and editing tickets, adding lanes, defining custom fields — is equally available over API and MCP.
Ticqex is agent-agnostic. Plug in whatever agent you prefer — Claude, Codex, Cursor, Pi, OpenClaw, Hermes. If it can call an API or MCP, it works with Ticqex.
Tickets can be created manually, arrive through the API, or come in through channels and integrations. Ticqex ships with a built-in email channel powered by Resend, so an inbound support email becomes a ticket that you — or your agent — can reply to in place, without juggling a separate inbox.
Need a different channel? Use the channel and integration templates to build your own. Slack, chatbots, WordPress forms — if it can send a request, you can wire it up.
Ticqex is built with Next.js and runs on Supabase, leveraging its Postgres database, authentication layer and storage.
Getting Started
Follow the steps outlined in the README on GitHub , or view the Docs (coming soon).