What is Ticqex?
A thin UX and data layer for support and helpdesk — where humans and AI agents work the same queue, together.
Ticqex is a flexible, customizable support desk built on one idea: humans and AI agents are both first-class operators. Tickets live on a Kanban board for people to work, but every action — creating and editing tickets, adding lanes, defining custom fields — is equally available over API and MCP.
Ticqex is agent-agnostic. Plug in whatever agent you prefer — if it can call an API or MCP, it works with Ticqex.
Tickets can be created manually, arrive through the API, or come in through channels and integrations. Ticqex ships with a built-in email channel powered by Resend, so an inbound support email becomes a ticket that you — or your agent — can reply to in place.
Ticqex is built with Next.js and runs on Supabase, leveraging its Postgres database, authentication layer and storage.
Start by reading the Quick Start guide.